Complaints Form

First Name

Last Name

Phone Number

Our Order Reference

Your Order Reference

Product Name(s)

Product Size

Date goods received

Date goods installed

Did you refer to our handling guides?

Yes No

Did you refer to our fitting instructions?

Yes No

Did the grass come from a merchants stock yard

Yes No

If yes - please upload a photo of the stock stand

Name of merchants

Address of merchants

Nature of complaint

Please describe your complaint

Please describe what measure could be taken to avoid a repeat of this matter

Please describe what actions you feel need to be taken to resolve this matter

Please upload photos of any product faults

For further advice or information, please ask your nearest stockist or call us on 0800 246 5566.

ArtificialGrass.com is the merchant division of the Evergreens UK Group. Registered address: Exton Block, Market Overton Industrial Estate, Ironstone Lane, Oakham, Rutland, LE15 7TP. Company Number 04389847.